Need Urgent Help? | Get Help Now

Swindon Mental Health Support

Refer
Access Line
Access Community Mental Health
Autism
Community & Inclusion
Counselling
Mind Time
Rough Sleepers
Steps
The Junction
Young Persons

Gloucestershire Mental Health Support

Alexandra Wellbeing House

Mental Health Support and Training

For Businesses
For Schools

About us

Work with Us
Volunteer with Us
Fundraise for Us
Contact us
More Services >

Neeed urgent help?

Get Help Now

Gloucester shire Mental Health Services

Gloucestershire Mental Health Services

Since we arrived in Gloucestershire in 2018, we’ve made Alexandra Wellbeing House our home. As of April 2024, we can offer our Day Service in partnership with the Gloucester Crisis Resolution and Home Treatment Team (CRHTT), providing support for individuals at risk or in acute emotional distress. Additionally, we offer free counselling services for those dealing with self-harm and self-injury. Find out more below or contact us to learn more about how we can support you on your journey to wellbeing.

On this page

Alexandra Wellbeing

Find out more

Counselling

Find out more

Frequently Asked Questions

Find out more

On this page

Alexandra Wellbeing

Find out more

Counselling

Find out more

Frequently Asked Questions

Find out more

Location:

Alexandra Wellbeing House

Providing a short term, safe, theraputic environment for those in need.

Partnership Working:

Alexandra Wellbeing House is a parternship project between Swindon and Gloucestershire Mind (S&G Mind) and Gloucestershire Health and Care NHS Foundation Trust (GHC NHS FT).

What is the Alexandra Wellbeing House?

Located in the heart of Gloucester, we provide a short-term day service programme rooted in the 5 Ways to Wellbeing Model: Connect, Take Notice, Keep Learning, Be Active, and Give. Additionally, we offer guidance to connect individuals with suitable local agencies. Our person-centered approach acknowledges that individuals are the experts on their own lives. We strive to empower and support individuals in making positive changes to enhance their wellbeing.

How Can I Access the Alexandra Wellbeing House?

We’re currently only able to receive direct referrals from the Cheltenham, Gloucester and Stroud Crisis Resolution and Home Treatment Team (CRHTT). If you are a professional from the CRHTT, please complete our attached referral form and send back to [email protected].

What are the Opening Hours of the Alexandra Wellbeing House?

We are open Tuesday – Friday between 9AM and 6PM.

How Do I Contact the Alexandra Wellbeing House?

You can reach us via email, [email protected] or via telephone, 01452 245338.

What is our Self-Harm and Self-Injury Counselling?

We offer a 1:1 confidential and non-judgemental counselling service in a safe environment for people who are actively self harming and self injuring.

How Can I Access the Self-Harm and Self-Injury Counselling?

We’re currently only able to receive direct referrals from the Gloucester Crisis Resolution and Home Treatment Team (CRHTT). If you are a professional from the CRHTT, please complete our attached referral form and send back to [email protected].

What are the Opening ours of the Self-Harm and Self-Injury Counselling?

We’re currently only able to offer our counselling services on a Wednesday, however, we will work with you the best we can to accommodate your needs.

How Do I Contact the Self-Harm and Self-Injury Counselling?

You can reach us via email, [email protected] or via telephone, 01452 245338.

Self-Harm and Self-Injury Counselling

People self-harm and self-injure for a number of reasons and do so to cope with deep distress which cannot be articulated verbally. It might be a result of something they have done or had done to them or because of issues they cannot cope with, there is no rule of thumb.

FAQs

What people ask about the most…

u

What support do you provide?

We are dedicated to working closely with individuals who are at risk of experiencing frequent acute emotional distress. Our model offers a short term day programme (around 6 sessions) that focuses on proactive interventions and person-centered therapy-based approaches to empower individuals on their journey towards improved mental health and wellbeing. We offer a welcoming day service where individuals can access tailored support that aligns with their unique needs and goals. Whether you’re seeking immediate crisis intervention, ongoing self-harm/self-injury counselling, or a community connection to additional resources, our team is here to help.
u

What is the Five Ways to Wellbeing Model?

The Five Ways to Wellbeing Model (New Economics Foundation, NEF, 2008) is an evidence-based model which includes five key messages around social relationships, physical activity, awareness, learning and giving. This has been spilt into:

1) Connect
2) Be Active
3) Take Notice
4) Keep Learning
5) Give.

u

I’m looking for counselling and/or therapy, is this something that you offer?

Yes, we are able to offer self harm and self injury counselling for those who receive support from our service. If you are interested in receiving this support, please let a member of our team know.

u

How much support would I receive?

You would complete a series of day programme workshops with others who are going through similar experiences to yourself. You would also then have the opportunity to receive 1:1’s with our decidated team to help manage and shape your welbeing plan moving forwards. Our day programme ranges starts as a minimum of 6 days at our service.

u

What is a Wellbeing Plan?

Wellbeing Plans include the Five Ways to Wellbeing Model and are created around your own goals to help improve your wellbeing and recovery. This also includes Wellness Recovery Actions Plans (WRAP) to understand your triggers, identify early warning signs and to develop an action plan with a member of our team.
u

What is the background of the staff and volunteers who work within the service?

Most of our staff have a background in a recognised healthcare field, this could be counselling, nursing, psychology, social work and many more. Our volunteers have a variety of backgrounds and are kind enough to give their time to our projects to help support our services. All staff and volunteers are recruited through our policies and policies, this includes receiving an enhanced DBS check and reference checks.
u

I’m currently self-harming, am I still able to receive support from your service?

Yes, regardless of whether you are self-harming or not, we will support you in the best way we can.
u

I’m experiencing suicidal thoughts; can I still receive support from your service?

Yes, if you are experiencing suicidal thoughts, we will work with you to help create safety plans.
u

I have suicidal thoughts with active plans, can I receive support from your service?

We would recommend that you contact more immediate support services available to ensure that you receive the appropriate support sooner rather than later. A list of alternative services in Gloucestershire is available by clicking here…
u

I live in Gloucester, but my GP is based outside of Gloucester due to living on the boarder of another district, can I still receive support from your service?

Yes, if you live in Gloucester and have a postcode of GL you can access our service.
u

I’m receiving support from another health service; can I still receive support from you?

Yes, you are welcome to receive support from us even if you are receiving support from other services.
Read more